0:1 look to book ratio

• The Host system is only accessed when the customer submits their booking request, having selected their itinerary, entered personal and payment details

Flexible and intuitive

• Intelligent drop down menus - calendar, routings, adult, child and infant combinations, credit card types, titles – eliminates invalid selections which annoy customers
• The ability to review itinerary before confirmation of booking

Last seat availability

• The customer is presented with what is actually available

Forward + backward date search

• The customer can look at alternative flight-dates (client-side – i.e. without returning to the IBE server or Host)

Flexible fare selection

• All available flights returned and all available fares presented
• Supports each-way pricing

Customer registration and profile

• The customer is only required to enter personal details once
• The customer can change their profile online
• The IBE provides a basic CRM database

Manage bookings

• Ability for passenger to display all recent bookings (made within last year).
• Ability for passenger to change itinerary on active bookings.

Real-time Credit Card verification and charge

• Achieved either via the Host or 3rd party systems (e.g. Realex or  BIBIT)
• No manual intervention required
• Inventory is only sold if payment authorisation occurs

Confirmation of reservation

• Confirmation Page –last step in booking process
• e-Mail
• Optional SMS text message

Internal Fares Database

• Facilitates web-only/net fares
• Facilitates discounts on fares
• Option to identify Service Charge; Fuel Surcharge; Taxes, etc

Ticketing

• Conventional TOD- Ticket on Departure
• IATA format e-Ticketing
• Planitas proprietary  “Super-e-Ticket”

Localisation

• Multi-lingual - supports multiple languages

Hosts Systems

• The Planitas IBE operates with any legacy Host System such as, Sabre, SITA Gabriel, Corda or Astral.

Total Solution

• Planitas provides a proven ASP hosting service from state-of-the-art data centres.

Further Information
View our online demonstration (flash) »
View full product information sheet (pdf) »